Frequently Asked Questions
Are your products made of real gold?
No, Kaaf Jewels specializes in premium artificial jewelry. Our pieces are crafted from high-quality materials that mimic the look and feel of fine jewelry at accessible prices.
How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping is available at checkout.
Do you offer international shipping?
Currently, we ship within Pakistan and select international destinations. Contact us on WhatsApp for international shipping inquiries.
What is your return policy?
We accept returns within 7 days of delivery for unused items in their original packaging.
How do I track my order?
Once your order is shipped, we'll send you a tracking number via WhatsApp or email.
Can I customize a piece?
We offer limited customization options. Reach out to us on WhatsApp with your requirements and we'll do our best to accommodate.